March
29
2024
11:06
Customer Service:
933 113 960
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Help
1. Should I register to use the web services?
It is essential to be registered in our system to use, but it is highly recommended.

Make sure all your information is correct because if a prize, we will verify your identity.
Card minimum payment

Nowadays the minimum payment can be made by credit card or debit card is 10 euros.

We are working to reduce the minimum payment to 1 euro.

Validation schedule

Orders received through the website will be processed during the following times:

Monday to Friday from 9h to 19'50h
Saturday: from 10h to 13 '15h

Orders received outside this timetable will be processed during the next business day.

 

During the months of July and August the validation schedule will be as follows:

Monday to Friday: 9h to 19'50h

Shipments

Shipments are made through courier, always insured.

Once confirming receipt of payment we proceed the shipping and handling number is reported to the customer, in order to follow up through the page the carrier.

How do I collect my prize?

By getting a prize, it will be automatically entered into the user virtual account. The user may request the entry of the prize, and we will make a bank transfer to the bank account indicated by the user at no cost (*).

Such request shall be made by the option 'Collect prizes' from the User's account where specify the amount and the account number. 

(*) This transfer will be free for current accounts in Spain and members of the European Union. In all other countries outside the European Union the cost of the transfer will affect the user as well as the costs of exchange, if any.

Data security

Lotería Angelita SL encrypt communications by a Thawte SSL certificate 128 or 256 bits. This certificate is used to encrypt communications between you and our web, thus preventing anyone can steal data being sent.

When making a payment by credit or debit card, our website will connect to the payment gateway of the bank. Therefore Lotería Angelita SL will not access the card data.

If you can not work with your card, you should contact your bank. Usually through the website of the bank you may authorize the use of your card for secure e-commerce.

The password that the user chooses to register on our website is stored in encrypted form. Lotería Angelita SL ignores the actual text of the password and can only be used to validate the user's identity through the web.

National Lottery Stock

The number of tickets available that appear on the web is regularly updated, but it may not be accurate. Especially in the Extraordinary Christmas Lottery the number of tickets available is approximate.

Admón de Loterías nº 242
Lotería Angelita SL
C/ Concepción Arenal 210
08030 Barcelona
B65453854
Phone: 933 113 960
Fax:
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